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Tips & FAQ

Computer Keyboard Shortcuts

CTRL and Shift and Esc – Opens the Task Manager                  ALT and Tab – Switches between programs
ALT and F4 – Quits the program you are in                               Shift and Delete – Deletes item permanently

WINDOWS BUTTON and p – If you use Dual Monitors with Windows

Control Key and c – Copy; Control Key and x – Cut; Control Key and v – Paste; Control Key and z – Undo

**If you use Outlook 2007-2016/365**

Click the Read More Tab to view Instructions to backup your Outlook Email box and save as a PST file. You export items by creating a .pst file, which is an Outlook Data File that contains your messages and other Outlook items and is saved on your computer.

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The Best Anti Virus Software For PC Windows & Mac

We recommend and resell a variety of ESET Products that help keep your systems protected. Other Anti Viruses will run way too many services and slow down your CPU. Another product We also recommend using Malwarebytes Premium since both these companies have great protection and keeping your machine running at peak performance.

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Ways To Avoid Costly Data Recovery

Backup Your Files to Avoid Costly Data Recovery Each year, many individuals and businesses alike lose important files as a result of hard drive failure. Hard Drives in systems aren’t built like they used to be. This is why we recommend having an External Drive and also another great solution is a Cloud Based Backup. We resell ibackup and Carbonite which we have links in the Business Links section. Also make sure you SAFETY REMOVE your external Hard Drive instead of just unplugging the USB cable.

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Check out the tabs below for Links and Advice

Check out the Programs & Website Links below

How much time is your company wasting due to old PC’s or Laptops or other technology?

Employee Average Salary                   $62,400

Average Hourly Labor Rate                $30/Hour  (40 hours x 52 Weeks)

% Time Wasted to Slow Computer    2.00%

Annual Cost of Time Waste                  $1,248 per employee

Run the math, it is that simple. If your employees are losing 2% simply due to a computer, how much is the entire company losing when you have 10 employees? You have to consider what is the amount of production time your employee could be spending doing valuable work rather than wasting their time waiting for a slow computer.

Laptops – make sure you get one with an SSD Drive (Solid State Drive), since the SATA (Moving part drives are an issue and this is where your data gets stored) & also have it big enough to hold your data or have a backup in place.

Let us help you to evaluate your needs to increase productivity and profitability, upgrade older items, use the latest software to help your business grow and be pro-activate on backing up your data plus the company would be saving money.

Give PC IT Back Together a call today at 262-706-3235

Check out the Business Links below – Right click on a link and Open in a new Tab

Carbonite – Backup for Home or Business.
If you want to try this, we can send you a referral link!

NOTE:  Carbonite re-did their plans so if you have a Windows Server and depends on the space you need, you might want to think about this or using http://www.ibackup.com

We sell and recommend using ESET for your Home & Business Antivirus Solutions.  They have File Security, Internet Security, & NOD32 which we install.

Hard to remember all your passwords? We recommend using Roboform Anywhere.  It allows you to have unlimited installs and store data in one spot on a secure server.

DocsPal (Convert files to other formats free of charge) – http://www.docspal.com

BrookfieldBusinessList        http://brookfieldbusinesslist.com

MilwaukeeBusinessList       http://milwaukeebusinesslist.com

WaukeshaBusinessList        http://waukeshabusinesslist.com

WaukeshaCountyWisconsinBusinessList            http://waukeshacountywisconsinbusinesslist.com

Great website to bookmark that tells about other Networking Events, attractions, business news, coupons, and much more is:  http://www.milwaukeebusinessopportunities.com

Great Links if you want to check out a variety of items if you have a website / other tests       http://www.statmyweb.com/

Looking to make a website a much shorter url?  Check out TinyURL.com      http://tinyurl.com/

Test your Website at Different Screen Resolutions      http://quirktools.com/screenfly/

B2B Yellowpages.com – The Online Business-to-Business Network Directory        http://www.b2byellowpages.com/

Insiderpages – Recommendations that matter most      http://www.insiderpages.com/

Check out the Deals / Money Savings Links below – Right click on a link and Open in a new Tab

When you are searching for a product you can always bring up GOOGLE.COM and put your item you want and Left click on Shopping.  This will try to find that product online or in your area.  Most retailers will honor price matches if you print off from the same day or if its the same model/product.  Always check online since you might find for a better deal!

3 Great Links for Deals and saving money we use all the time and recommend

 

Check out Milwaukee Business Opportunities Blog  that tells about other Networking Events, attractions, business news, coupons, and much more

http://www.milwaukeebusinessopportunities.com

 

Frequently Asked Questions

Do I have to bring it to you or Do You come to my location?

We can always analyze and see what the problem is and determine our plan of action.  Usually it boils down to a hardware problem or a drive failure then we’d want to have it back in the shop.  Other cases it can be Plugins that get added to browsers, malware, or tweak certain items to correct.

We handle clients in a variety of towns and cities and even help a bunch out remotely all over the world.  We help out Home Users and Businesses and stop getting forced to sign up for monthly or yearly contracts.

How much do you charge?

It all can depends on the situation and the time needed for each case.  We do charge $100/hour.  With brand new computer setup, we spend about 2-3 hours installing the programs, windows updates, customize, and charge 1 hour of labor.

We give breaks to clients because we are not like an attorney firm that needs to hit the stop watch on every little detail.  This is what sets us apart from the competition since we don’t mind giving some free advice.  If you help people in the long run good karma will come back to you.

This is why we don’t really recommend you buy refurbished items, they might work, or might not, and it’s kind of like buying used underwear.

Do you service Apple products?

We only have limited support and service for Apple devices.

We are more advanced on PC and Server platforms in support.  We do help setup macs to networks, install email solutions on ipad/phones/macs, install software to keep them protected, add backup solutions.  We mostly focus on hardware and software problems in the PC and Laptop and Server environment.

If you have a desktop PC or MAC make sure you have a APC Battery Backup UPS, this will protect the desktop from power surges or spikes since a surge protector is kind of useless if you have either of those and can ruin and effect a hard drive.

Can you replace cracked/damaged laptop screens?

We only service the software and other hardware that laptops can use.  We do not repair or replace laptop screens.  Be careful with some of the other companies who want to fix your defective laptop or screens.  Average life in a computer is 2-5 years and also the big thing boils down to charging not working anymore, screen is broken and costs too much to replace, laptop overheats and should have been using a cooling pad.

Another things with hard drives when you look at new ones, make sure you get one with an SSD (Solid State Drive).  This is a hard drive with no moving parts and will boot up your machine much faster.  If you have any questions or in the market, feel free to give us a call and we can discuss your options.

I’m worried about my data, is it safe?

We will always take great care in looking after your data. We conform to the Data Protection Act and any data we hold is held in strict confidence. We undertake work for a number of local businesses including solicitors and high street shops and understand how important personal data is.

Just like with passwords, we have over 1800 logins and we don’t need to have more client information.  Some clients lose this information and we do make an exception on putting notes in folders if they ask us to do this to refer back if they need help.

PC IT BACK TOGETHER
S88W22755 Marianne Avenue, Big Bend, WI  53103

http://pcitback.com      262-706-3235   

Great Service! Great Rates! Remain Sane… We Fix the Pain!